Posts tagged with: support

Oracle Solaris 11 Express 2010.11 Support Repository update 1 (SRU1) is now available on the Oracle external support repository (https://pkg.oracle.com/solaris/support).  Continue reading ►

This last weekend saw the switch off of Sunsolve and the migration of the old Sun support system across to Oracle's My Oracle Support. Unfortunately, one of the things lost was the incredible ease to locate and download patch clusters. Oracle doesn't seem to offer such an easy method, probably due to their historical reliance on CPU patches.  Continue reading ►

Yesterday Oracle announced that Dell and HP will certify and resell Oracle Solaris, Oracle Enterprise Linux and Oracle VM on their respective x86 platforms. What wasn't clear from this was how this affects other vendors.  Continue reading ►

Links of interest for 6 Jul 2010 - 23 Jul 2010:  Continue reading ►

First off, let me make it clear that I don't know much more about this topic than you do and will only be commenting on what is public knowledge pulling in my experiences as a support engineer.  Continue reading ►

Check it out... Dell to Offer Solaris Subscriptions on Select Dell PowerEdge Servers  Continue reading ►

Yesterday, MySQL on the server I host on at Site5 crashed and accordingly rendered this, and several other of my sites useless. I noticed this at about 9am UK time and very promptly logged a service ticket to get this rectified. I waited and waited and waited, and eventually turned to using the forums to see if anyone else was noticing this, and also because the Site5 personal seem to monitor this more closely than their own service ticket system.  Continue reading ►

Lets just say, I'm pissed with Site5 support, or lack there of, today.At about 8:45 this morning, I was attempting to work out why the performance on my sites has been shite recently (looks like I'm not the only one experiencing the issue) when the MySQL database keeled over.I normally consider myself quite patient, so I gave it 15 minutes for the problem to be noticed and rectified - I mean, if you're offering a hosting service, surely you're actually monitoring all the services, and not just providing a pretty page to keep users happy.Well, I was wrong...  Continue reading ►